Turn Walk-Ins Into a
Seamless Experience
A tablet kiosk at your entrance handles check-ins, walk-in queues, and event attendance automatically. No paper. No front desk bottleneck. Staff get SMS alerts. You get live stats.
Works for gyms, barbershops, events, clinics, and any walk-in business. Set it up once, run it forever.
The front desk problem nobody talks about
Walk-in businesses lose customers every day because check-in is slow, chaotic, or invisible to staff.
Walk-ins leave when they see a line
No visible queue system means customers assume the wait is too long and walk out the door.
Paper sign-in sheets are a mess
Illegible handwriting, lost sheets, and zero real-time visibility into who is actually here.
Staff pulled from work to manage the front desk
Your team spends time checking people in instead of doing the job they were hired for.
No-shows at events with no live tracking
You sent invites, but have no idea who showed up until it is over. No live counter, no data.
Everything you need at the door
Hub handles your entire front-of-house experience from one tablet.
One-Tap Check-In Kiosk
Tap a name on the tablet and the person is checked in instantly. No staff needed at the door.
Walk-In Registration
Walk-ins add themselves: first name, last name, phone, time slot. Captured automatically.
Live Counter and Progress Board
A real-time counter shows checked-in vs total. Confetti fires at 50% check-in milestone.
SMS Staff Alerts
Staff get an SMS the moment someone checks in or joins the walk-in queue. No app required.
Multi-Day Event Support
Date tabs let you run multi-day events with separate check-in lists for each day.
Real-Time Auto-Refresh
The kiosk refreshes every 15 seconds automatically. Always current, no manual reload needed.
What Hub actually looks like
A dark, clean tablet UI built for quick interaction. Tap to check in. That is it.
Check-In Kiosk
Fit Society Gym
Morning Check-In
47/120
checked in
10:00 AM
Aisha Patel
647-555-0192
Marcus Reid
416-555-0344
Priya Sharma
905-555-0871
10:30 AM
Jordan Lee
416-555-0129
Walk-In Registration
Walk-In Registration
Today's Schedule (Lobby Display or Dashboard)
Ava Salon
Thursday, May 1
Haircut
✓Jay with Sarah M.
Highlights
NOWSarah with Fatima A.
Haircut
NOWJay with Tom B.
Balayage
Jay with Chris T.
Men's Cut
Mo with David K.
Blowout
Sarah with Lisa R.
Beard Trim
Mo with James P.
Color + Cut
Jay with Mei L.
Available
Sarah -- open slot
3
in queue
~15m
avg wait
12
served today
1
available now
Built for real walk-in businesses
Hub fits anywhere people show up in person and need to be tracked.
Gym Front Desk
Members check in on the tablet at the door. Staff get an SMS alert. No receptionist needed during peak hours, your team stays focused on the floor.
Event Check-In
You have 200 RSVPs. Place a tablet at the entrance. Guests tap their name, one-tap check-in. Confetti fires at 100 check-ins. You watch the live counter from anywhere.
Barbershop Walk-Ins
Customer walks in and adds themselves to the queue. They see their position. Staff get an SMS when the next person is up. Zero paper, zero confusion.
Up and running in under 10 minutes
Four steps. No IT department required.
Set up your Hub
Configure your Hub display and kiosk settings in the portal under Settings.
Place a tablet at your entrance
Any phone or tablet with a browser works. Open the kiosk URL, it stays on-screen.
Customers check in or join the queue
They search their name, tap to check in, or tap the Walk-in button to register.
Staff get SMS alerts and you get live stats
Every check-in triggers an SMS to your team. Your dashboard updates in real time.
No extra cost. No add-ons.
AVA Hub comes standard with every AVADesk plan. Sign up for Receptionist or Engage and Hub is ready to go from day one.
Kiosk Mode
Included
Display Board
Included
SMS Alerts
Included
Analytics
Included
Frequently Asked Questions
Quick answers about AVA Hub.
What devices does Hub work on?
Any tablet or phone with a modern browser. No app to install. Open the kiosk URL and it runs full-screen.
Do customers need to download an app?
No. Hub is a web app. Customers interact with the tablet kiosk directly. Nothing to install on their end.
Can I use Hub for recurring events?
Yes. Multi-day event support lets you run separate check-in lists for each day under the same campaign. Date tabs keep everything organized.
How do staff get notified?
Via SMS. Every check-in and walk-in registration sends an SMS alert to your configured staff numbers. No app, no push notifications to set up.
Is data stored securely?
Yes. AVADesk is PIPEDA-compliant and all data is stored on Canadian servers. Walk-in and check-in data stays in Canada.
Can I customize the look?
Yes. Your business logo displays in the kiosk header. Additional branding options are available through portal settings.
Ready to put a kiosk at your door?
150 free AVA Credits · All features · No credit card required