Every Call Answered.
Every Lead Captured.

AVA Receptionist is an AI that answers your phones like your best employee, booking appointments, qualifying leads, and capturing messages. 24/7. In 32+ languages. Across every location.

How It Works

1

Customer calls your number

Same local or toll-free number. Nothing changes for the customer.

2

AVA answers in under 2 seconds

Greets the caller by name if they are a returning customer.

3

Natural conversation happens

AVA qualifies the call, checks availability, and handles the request.

4

Appointment booked or message taken

Calendar updated, SMS confirmation sent, lead captured.

5

Staff notified

Call summary and transcript delivered to your inbox and dashboard.

๐ŸŽ™๏ธ

Natural Voice Conversations

AVA does not sound like a robot reading a script. She holds real, multi-turn conversations, understanding context, handling interruptions, and adapting to the caller. Every call feels like talking to your best front-desk person.

  • Multi-turn dialogue, not "press 1 for..."
  • Handles interruptions and clarifications naturally
  • Custom personality, tone, and business knowledge
  • Sounds warm and professional in every call
A

Ava: AI Receptionist

โ— Live call

"Thanks for calling! How can I help you today?"
"I need to reschedule my appointment from Tuesday to Thursday"
"No problem! I have 10 AM and 2:30 PM open on Thursday. Which works better for you?"
"2:30 please"
"Done! Moved to Thursday at 2:30. I'll send you a confirmation text right now."
๐Ÿ“…

Real-Time Booking

AVA checks your live calendar, finds open slots, and books directly. No double-booking, no back-and-forth. Customers get an instant confirmation SMS. Works with Google Calendar, Calendly, Square, and custom APIs.

  • Live calendar availability checking
  • Instant booking with SMS confirmation
  • Buffer time, blackout dates, and staff-specific availability
  • Rescheduling and cancellation handling built in
  • Multi-staff support, routes to the right person

๐Ÿ“… Thursday: Live Availability

9:00 AMSarah M.: Booked
10:00 AMAvailable
11:00 AMJames K.: Booked
1:00 PMPriya S.: Booked
2:30 PMโณ Booking now...
4:00 PMAvailable
๐ŸŽฏ

Smart Lead Capture

Every caller is a potential customer. AVA captures name, contact info, reason for calling, and urgency, then follows up with an automatic SMS. No more sticky notes. No more forgotten callbacks.

  • Captures name, phone, email, and reason for call
  • Auto-sends SMS follow-up after every call
  • Lead data flows to your CRM or dashboard
  • Urgent calls flagged and routed to staff immediately
  • Call summaries with full transcript available

๐ŸŽฏ Lead Captured

New LeadJust now

David Rodriguez

๐Ÿ“ž (416) 555-0187 ยท โœ‰๏ธ david.r@email.com

Interested in a consultation. Available Tuesday or Thursday afternoons. Referred by Sarah.

๐Ÿ’ฌ

SMS sent to David

"Thanks for calling! We've got you down for a consultation. We'll be in touch shortly."

๐Ÿ“ง

Call summary emailed to staff

Full transcript + lead card attached

๐Ÿ’ฌ

SMS Auto-Reply and DM Integration

AVA does not just answer calls. Missed a call? AVA sends an automatic SMS. Customer messages on Instagram or Facebook? AVA replies instantly, qualifies the lead, and books them, all without lifting a finger.

  • Auto-SMS reply when a call goes unanswered
  • Instagram DM auto-reply with AI conversations
  • Facebook Messenger integration
  • WhatsApp support for Canadian businesses
  • Every DM conversation captured in your lead dashboard

๐Ÿ’ฌ Multi-Channel Replies

๐Ÿ“ธInstagram DM2m ago

"Hi, do you have any openings this week?"

AVA: "Hi! Yes, we have openings Wed and Thu. What time works for you?"

๐Ÿ’ฌSMS Auto-ReplyMissed call

Sent to (647) 555-0192:

"Sorry we missed your call! Reply here or call back at (289) 274-7900. We are here to help."

๐ŸŒ

32+ Languages, Auto-Detected

A customer calls in Mandarin? AVA responds in Mandarin. Portuguese? Portuguese. The language is detected automatically from the first few words. No menu selection, no awkward pauses. Every caller feels heard in their own language.

  • Automatic language detection from first utterance
  • No "press 2 for French". Just speaks their language
  • Supports 32+ languages including French, Spanish, Mandarin, Arabic, Hindi
  • Consistent brand personality across all languages

๐ŸŒ Real-time Language Detection

🇫🇷 FrenchDetected. Responding in French

«Bonjour, je voudrais prendre un rendez-vous…»

🇨🇳 MandarinDetected. Responding in Mandarin

"你好,我想预约下周二的时间"

🇧🇷 PortugueseDetected. Responding in Portuguese

"Olá, gostaria de agendar uma consulta"

🇸🇦 ArabicDetected. Responding in Arabic

"مرحبا، أريد حجز موعد"

๐Ÿ“Š

Call Analytics and Transcripts

Every call is recorded, transcribed, and summarized by AI. See exactly what was said, what was booked, and what needs follow-up. Track call volume, booking rates, and response quality over time.

  • Full call transcripts and AI summaries
  • AI-generated call summaries. No need to listen to every call
  • Booking conversion rate tracking
  • Call volume trends by day, week, and month
  • Exportable data for reporting and analysis

๐Ÿ“Š This Week

142

Calls Handled

78%

Booked

4.8s

Avg Response

2:34 PMSarah M.Booked Thu 2:30 PM
2:21 PMUnknownMessage taken
2:08 PMJames K.Rescheduled to Fri

Works with your existing tools.

AVA Receptionist connects to your calendar, booking, and messaging tools. No rip and replace.

Booking and Calendar

Google CalendarGoogle CalendarReal-time availability
SquareSquareBooking and payments
CalendlyCalendlyAppointment links
AcuityAcuitySquarespace Scheduling
MangomintMangomintSalon and spa booking
Outlook 365Outlook 365Calendar sync
ICS FeedICS FeedAny calendar feed

Channels

InstagramInstagramAuto-reply to DMs
MessengerMessengerAI chat on Facebook
WhatsAppWhatsAppConversational AI

See all solutions โ†’

Stop losing leads to voicemail.

AVA answers every call, books every appointment, and captures every lead, so your team can focus on the customers standing in front of them.