Every Call Answered.
Every Lead Captured.
AVA Receptionist is an AI that answers your phones like your best employee, booking appointments, qualifying leads, and capturing messages. 24/7. In 32+ languages. Across every location.
How It Works
Customer calls your number
Same local or toll-free number. Nothing changes for the customer.
AVA answers in under 2 seconds
Greets the caller by name if they are a returning customer.
Natural conversation happens
AVA qualifies the call, checks availability, and handles the request.
Appointment booked or message taken
Calendar updated, SMS confirmation sent, lead captured.
Staff notified
Call summary and transcript delivered to your inbox and dashboard.
Natural Voice Conversations
AVA does not sound like a robot reading a script. She holds real, multi-turn conversations, understanding context, handling interruptions, and adapting to the caller. Every call feels like talking to your best front-desk person.
- Multi-turn dialogue, not "press 1 for..."
- Handles interruptions and clarifications naturally
- Custom personality, tone, and business knowledge
- Sounds warm and professional in every call
Ava: AI Receptionist
โ Live call
Real-Time Booking
AVA checks your live calendar, finds open slots, and books directly. No double-booking, no back-and-forth. Customers get an instant confirmation SMS. Works with Google Calendar, Calendly, Square, and custom APIs.
- Live calendar availability checking
- Instant booking with SMS confirmation
- Buffer time, blackout dates, and staff-specific availability
- Rescheduling and cancellation handling built in
- Multi-staff support, routes to the right person
๐ Thursday: Live Availability
Smart Lead Capture
Every caller is a potential customer. AVA captures name, contact info, reason for calling, and urgency, then follows up with an automatic SMS. No more sticky notes. No more forgotten callbacks.
- Captures name, phone, email, and reason for call
- Auto-sends SMS follow-up after every call
- Lead data flows to your CRM or dashboard
- Urgent calls flagged and routed to staff immediately
- Call summaries with full transcript available
๐ฏ Lead Captured
David Rodriguez
๐ (416) 555-0187 ยท โ๏ธ david.r@email.com
Interested in a consultation. Available Tuesday or Thursday afternoons. Referred by Sarah.
SMS sent to David
"Thanks for calling! We've got you down for a consultation. We'll be in touch shortly."
Call summary emailed to staff
Full transcript + lead card attached
SMS Auto-Reply and DM Integration
AVA does not just answer calls. Missed a call? AVA sends an automatic SMS. Customer messages on Instagram or Facebook? AVA replies instantly, qualifies the lead, and books them, all without lifting a finger.
- Auto-SMS reply when a call goes unanswered
- Instagram DM auto-reply with AI conversations
- Facebook Messenger integration
- WhatsApp support for Canadian businesses
- Every DM conversation captured in your lead dashboard
๐ฌ Multi-Channel Replies
"Hi, do you have any openings this week?"
AVA: "Hi! Yes, we have openings Wed and Thu. What time works for you?"
Sent to (647) 555-0192:
"Sorry we missed your call! Reply here or call back at (289) 274-7900. We are here to help."
32+ Languages, Auto-Detected
A customer calls in Mandarin? AVA responds in Mandarin. Portuguese? Portuguese. The language is detected automatically from the first few words. No menu selection, no awkward pauses. Every caller feels heard in their own language.
- Automatic language detection from first utterance
- No "press 2 for French". Just speaks their language
- Supports 32+ languages including French, Spanish, Mandarin, Arabic, Hindi
- Consistent brand personality across all languages
๐ Real-time Language Detection
«Bonjour, je voudrais prendre un rendez-vous…»
"你好,我想预约下周二的时间"
"Olá, gostaria de agendar uma consulta"
"مرحبا، أريد حجز موعد"
Call Analytics and Transcripts
Every call is recorded, transcribed, and summarized by AI. See exactly what was said, what was booked, and what needs follow-up. Track call volume, booking rates, and response quality over time.
- Full call transcripts and AI summaries
- AI-generated call summaries. No need to listen to every call
- Booking conversion rate tracking
- Call volume trends by day, week, and month
- Exportable data for reporting and analysis
๐ This Week
142
Calls Handled
78%
Booked
4.8s
Avg Response
Works with your existing tools.
AVA Receptionist connects to your calendar, booking, and messaging tools. No rip and replace.
Booking and Calendar
Channels
Stop losing leads to voicemail.
AVA answers every call, books every appointment, and captures every lead, so your team can focus on the customers standing in front of them.