Every missed call is amissed opportunity.
We built AVADesk so no business, from a one-person shop to a national franchise, ever loses a customer to silence again.
Our mission
Businesses lose customers every day, not because their product is bad, but because nobody picked up the phone.
The plumber on a job site. The salon owner elbow-deep in colour. The franchise manager juggling 25 locations. They can't always pick up, but their customers can always call the competition.
And it's not just calls. Leads go cold because nobody follows up. Campaigns blast out and replies get ignored. Customers reach out on Instagram, WhatsApp, email, and get silence.
AVADesk is the AI that makes sure that never happens. It answers every call, replies to every message, runs every campaign, and scores every lead, across every channel, for every location, 24/7.
What we stand for
Canadian-First
Built in Canada, hosted in Canada, designed for Canadian businesses. PIPEDA compliant. Your data never leaves the country.
AI That Sounds Human
Warm, natural conversations, not cold robotic menus. Your customers won't know the difference. That's the point.
Privacy by Default
Hosted entirely in Canadian data centres. We never sell or share your data. Period.
Enterprise DNA
Built by someone who spent decades managing critical programs for the world's biggest companies. AVADesk is engineered for reliability at any scale.
Built to Scale
One location or one hundred. Same platform, same reliability, same AI. Credits scale with you.
Always Improving
We listen to every piece of customer feedback and ship improvements weekly. AVA also learns from each conversation, automatically refining her responses to get sharper over time.
Every missed call, every unanswered message, is a missed opportunity. With 25 years in enterprise IT and supporting SaaS platforms for some of the world's largest software companies, I built AVADesk to make sure no business ever loses a customer to silence.
Jay Facciolo
Founder, AVADesk
Who we serve
From solo operators to national brands. One platform that scales with you.
Solo Entrepreneurs
Consultants, freelancers, coaches, and one-person shops. Look professional without hiring a receptionist.
Small & Medium Business
Growing teams and local businesses. Never miss a call, book every appointment, capture every lead.
Multi-Location
Regional chains and multi-site operators. One dashboard, unified campaigns, consistent customer experience.
Enterprise & Franchise
National brands and franchise networks. Full AI communications at scale with centralized control.
The company
Ready to stop losing customers to silence?
First month free with 150 AVA Credits, or talk to us about enterprise.