๐Ÿš— AI Receptionist for Car Dealerships

Capture Every Lead. Book Every Test Drive. Fill Every Service Bay.

Ava answers sales and service calls 24/7, qualifies buyers before they hit the floor, books test drives automatically, and runs the service reminder campaigns that keep your lanes full.

Sound Familiar?

Every dealership loses sales this way. The top-performing groups fix it. Here's how.

๐Ÿ“ต

Sales Leads Lost After Hours

Car shoppers browse inventory at 10 PM on their couch. When they call and get voicemail, they move to the next dealership. That's a $40,000+ sale gone.

๐Ÿ“ž

Sales vs. Service Chaos

One phone line. Sales calls, service bookings, parts inquiries, financing questions, all mixed together and handled by whoever grabs the phone first.

๐Ÿš—

Test Drive No-Shows

A buyer books a test drive but no reminder goes out. They forget, double-book, or change their mind. Your salesperson blocked two hours for nothing.

๐Ÿ”„

Repetitive Inventory Questions

'Do you have the XLE in white?' 'What's the price on the F-150?' Your sales team answers these instead of working deals on the floor.

How Ava Helps Your Dealership

Purpose-built for Canadian dealerships, from independent used car lots to multi-franchise dealer groups.

๐Ÿ“ž

24/7 Lead Capture

Every sales call answered in under 1 second. Ava qualifies the buyer: vehicle interest, budget, trade-in, financing, and routes warm leads to your team immediately.

๐Ÿš—

Test Drive Scheduling

Book test drives right on the call. Ava checks availability, confirms the vehicle, captures buyer details, and sends an SMS confirmation with directions.

๐Ÿ”ง

Service Department Booking

Separate service calls from sales automatically. Ava books oil changes, warranty service, and recall appointments directly into your service lane calendar.

๐Ÿ’ฐ

Financing Inquiry Handling

Ava answers common financing questions and schedules finance manager consultations for buyers who are ready to move forward.

๐Ÿ””

Test Drive Reminders

Automated SMS reminders before test drives with vehicle details and appointment time. Cut no-shows by up to 60%.

๐Ÿ“Š

Lead & Pipeline Analytics

Track call volume by department, lead qualification rates, test drive conversion, and follow-up status. Know which models generate the most inbound interest.

๐Ÿš€ AVA Engage

Drive Revenue Between Visits

Service reminders, inventory alerts, and sales follow-up, automated at scale so your team focuses on the lot.

๐Ÿ”ง

Service Reminder Campaigns

Ava proactively calls or texts customers due for their next oil change, seasonal tires, or scheduled maintenance. Appointment booked before they forget.

๐Ÿš˜

Inventory Alert Campaigns

Got a specific vehicle a lead was waiting for? Ava texts or calls them the moment it lands on the lot. First to reach them usually wins the sale.

๐Ÿ“‹

Sales Follow-Up Sequences

Test drive didn't convert? Ava sends a structured drip: day 1 check-in, day 7 value-add, day 30 re-engagement. Warm leads stay warm.

๐Ÿ“ฑ

Facebook & Instagram DM Auto-Reply

Every 'Is this still available?' DM on your social inventory posts gets an instant, personalized reply from Ava, specs, pricing, and a booking link.

Hear It in Action

A car buyer inquiry turned into a booked test drive, with lead qualification included.

A

Ava: AI Receptionist

โ— Live Call

Caller

Hi, I'm interested in the 2024 Honda CR-V Hybrid you have listed. Is it still available?
๐Ÿค–
Great choice, the CR-V Hybrid is one of our most popular models right now. Are you looking to purchase outright, finance, or lease?

Caller

Probably finance. I'm trading in my current car too.
๐Ÿค–
Perfect, that helps our team prepare. What's the year, make, and model of your trade-in?

Caller

2018 Toyota Corolla, about 85,000 km.
๐Ÿค–
Great. Would you like to come in for a test drive? Our sales team can give you a trade-in appraisal the same day.

Caller

Yeah, I could do this Saturday.
๐Ÿค–
We have Saturday at 10 AM, 12 PM, or 2 PM. Which works best?

Caller

10 AM works.
๐Ÿค–
You're booked for Saturday at 10 AM. Can I get your name and best number for the confirmation text?

Caller

Alex Bouchard, 514-555-0143.
๐Ÿค–
Thanks Alex! Confirmation text is on its way. Our team will reach out to confirm the specific CR-V Hybrid trim before your visit. See you Saturday!

Real Scenarios, Real Results

How AVADesk fills your pipeline and keeps your showroom productive, day and night.

๐ŸŒ™

After-Hours Lead Capture

It's 9:30 PM. A buyer just got pre-approved and is ready to move fast. Ava answers, qualifies them on vehicle and budget, books a Saturday morning test drive, and flags the lead as hot. Your competitor's voicemail didn't get that call.

๐Ÿ”ง

Separating Service from Sales

Monday morning: 12 calls come in simultaneously, half service bookings, half sales leads. Ava routes each automatically. Service books into the lane calendar, sales leads get qualified and queued. No cross-talk, no dropped balls.

๐Ÿ’ฐ

Financing Consultation Booking

A buyer calls asking about leasing rates. Ava explains general lease terms, captures their budget and vehicle interest, and books a call with your finance manager. The buyer arrives pre-qualified, the F&I manager closes faster.

๐Ÿš€ AVA Engage
๐Ÿ”ง

Service Recall Campaign

Your service manager flags 280 customers overdue for a brake inspection. Ava calls each one with a friendly reminder and a direct booking prompt. 94 book within 48 hours, your service bay fills without a single phone call from your team.

92%
of after-hours callers will not leave a voicemail
< 1s
average answer time
60%
fewer test drive no-shows with SMS reminders
24/7/365
capturing leads while your showroom sleeps

Simple, Transparent Pricing

No hidden fees. Pay only for what you use.

AVA Receptionist
$45/mo

150 AVA Credits included ยท $0.30/AVA Credit

  • โœ“24/7 AI call answering
  • โœ“Appointment booking
  • โœ“SMS conversations
  • โœ“Lead capture & analytics
Get 150 Free AVA Credits
Receptionist + Engage
$450/mo

1000 AVA Credits included ยท $0.45/AVA Credit

  • โœ“Everything in Receptionist
  • โœ“SMS & email campaigns
  • โœ“Outbound AI calling
  • โœ“Instagram & Facebook DM auto-reply
  • โœ“AVA HQ multi-location dashboard
Explore AVA Engage

Additional phone numbers: 20 AVA Credits/mo each. See full pricing โ†’

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava handle both sales and service calls?
Yes. Ava automatically identifies whether a caller is a sales prospect or a service customer and routes them appropriately, capturing leads for sales and booking into service lane availability.
Does Ava integrate with dealer CRM systems like VinSolutions or DealerSocket?
AVADesk integrates with Google Calendar and uses webhooks for CRM connections. Direct integrations with major dealer CRMs are available with custom setup.
Can Ava answer questions about specific vehicles in inventory?
Yes. You can configure Ava with your current inventory highlights, featured models, pricing ranges, and available trims. For specific VIN-level inventory, your sales team follows up after Ava captures the lead.
Can AVA run service reminder campaigns for our dealership?
Yes. AVA Engage supports outbound AI calling and SMS campaigns. Segment by vehicle type, last service date, or any customer attribute, Ava handles the outreach and booking. Works alongside your DMS via webhook integration.
Is customer data handled securely and in compliance with PIPEDA?
Yes. All customer information captured by Ava is handled in compliance with Canada's PIPEDA. For Ontario dealers, Ava can also be configured to confirm OMVIC registration details to callers. Data is encrypted, stored securely, and never sold to third parties.
We run a dealer group with multiple locations. Can AVADesk handle that?
AVA Engage includes AVA HQ, a centralized dashboard for managing multiple dealerships. Each location gets its own configuration and analytics, while you control campaigns and billing from one place.

Ready to Stop Losing Leads After Hours?

First month free. 150 AVA Credits. No credit card required.

Get Started Free