๐Ÿ‹๏ธ AI Receptionist for Fitness

Never Miss a Membership Lead. Never Leave Revenue on the Table.

Ava answers calls during packed classes, captures leads at midnight, books tours on the spot, and runs the campaigns that keep your member base growing, so your staff focuses on the floor.

Sound Familiar?

Every gym deals with these. Most just accept them. The ones growing fastest don't.

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Missed Calls During Classes

When your trainers are coaching and the front desk is swamped, calls go to voicemail. Those leads call the gym down the street.

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After-Hours Inquiries Lost

People Google gyms at night. By the time you call back the next morning, they've already signed up somewhere else.

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Front Desk Overload

Check-ins, member questions, phone calls, walk-in tours. Your staff can't do it all at once. Something always slips.

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Tour & Trial No-Shows

Without timely confirmations and reminders, 30-40% of booked tours never show up.

How Ava Helps Your Gym

Purpose-built for Canadian fitness businesses, from boutique studios to multi-location chains.

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24/7 Call Answering

Every call answered in under 1 second, whether it's 6 AM spin class or 11 PM when someone is browsing memberships.

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Membership Lead Capture

Ava qualifies every caller: membership type, fitness goals, preferred schedule, budget. Your sales team gets warm leads, not cold callbacks.

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Tour & Class Scheduling

Book facility tours, trial classes, and personal training sessions right on the call. Real-time calendar check, instant confirmation.

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SMS Auto-Reply

Prospects can text your number to ask about pricing, class schedules, or book a tour. Ava handles the full conversation.

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Appointment Reminders

Automated SMS reminders before tours and trial sessions. Cut no-shows by up to 60%.

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AVA Hub | Front Desk Kiosk

Place a tablet at the entrance and let members check in themselves. AVA Hub manages the waitlist, sends staff alerts, and keeps peak hours flowing.

๐Ÿš€ AVA Engage

Scale Revenue with Campaigns & Outbound AI

Win back lapsed members, fill slow seasons, and grow without adding headcount.

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Win-Back Campaigns

Ava calls or texts every lapsed member with a personalized re-enrollment offer. You set the deal. Ava handles the outreach, conversations, and booking at scale.

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Class & Promo Broadcasts

Launching a new program or 6-week challenge? SMS your entire active member list in minutes, Ava handles all replies and booking automatically.

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Instagram & Facebook DM Auto-Reply

Every 'How much is a membership?' DM gets an instant reply from Ava, pricing, a booking link, and your gym's brand voice.

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Multi-Location Campaign Management

Running multiple locations? AVA HQ centralizes campaigns, per-location analytics, and billing, manage the whole chain from one dashboard.

Hear It in Action

A prospective member calls about memberships, Ava captures the lead and books the tour.

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Ava: AI Receptionist

โ— Live Call

Caller

Hi, I'm interested in joining. What memberships do you offer?
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Welcome! We have individual, couple, and family memberships. Are you looking for full gym access, or would you like group classes included too?

Caller

Full access with classes. How much is that?
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Our all-access membership is $59 per month, or $549 for the year which saves you about 25%. Would you like to come in for a free tour to see the facilities?

Caller

Yeah, how about this weekend?
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I have Saturday at 10 AM or 1 PM, and Sunday at 11 AM. Which works best?

Caller

Saturday 10 AM
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You're all set! Tour booked for Saturday at 10 AM. Can I get your name and best number for the confirmation text?

Caller

Mike Chen, 416-555-0199
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Thanks Mike! Confirmation text is on its way. We'll see you Saturday at 10. Is there anything else I can help with?

Real Scenarios, Real Results

How AVADesk saves the sale, and the membership, in everyday gym situations.

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During Peak Hours

It's 5:30 PM, every treadmill is full, and the front desk line is 5 deep. A prospective member calls about pricing. Without Ava, that call goes to voicemail. With Ava, they're booked for a tour before they hang up.

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After Hours

It's 10 PM on a Tuesday. Someone just finished reading gym reviews and picks up the phone. Ava answers, captures their info, books a morning tour, and texts a confirmation. Your competitor's voicemail didn't stand a chance.

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Lead Capture & Follow-Up

A prospect calls asking about memberships but says they'll think about it. Ava captures their name and number and automatically sends a follow-up text 30 minutes later. Your sales team wakes up to a warm lead, not a missed call.

๐Ÿš€ AVA Engage
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January Win-Back Campaign

It's January 5th. You have 340 members who froze or cancelled in the last 90 days. Ava calls each one: '30-day re-enrollment at 50% off, expires Friday.' 62 re-enroll. Revenue you'd have left on the table without a single staff call.

93%
of callers prefer speaking to Ava over leaving voicemail
< 1s
average answer time
60%
reduction in tour no-shows with SMS reminders
24/7/365
Never closed

Simple, Transparent Pricing

No hidden fees. Pay only for what you use.

AVA Receptionist
$45/mo

150 AVA Credits included ยท $0.30/AVA Credit

  • โœ“24/7 AI call answering
  • โœ“Appointment booking
  • โœ“SMS conversations
  • โœ“Lead capture & analytics
Get 150 Free AVA Credits
Receptionist + Engage
$450/mo

1000 AVA Credits included ยท $0.45/AVA Credit

  • โœ“Everything in Receptionist
  • โœ“SMS & email campaigns
  • โœ“Outbound AI calling
  • โœ“Instagram & Facebook DM auto-reply
  • โœ“AVA HQ multi-location dashboard
Explore AVA Engage

Additional phone numbers: 20 AVA Credits/mo each. See full pricing โ†’

Frequently Asked Questions

Everything you need to know before getting started.

Can Ava handle membership pricing questions?
Yes. You configure your pricing, membership types, and class schedules in the dashboard. Ava presents them naturally on calls and answers follow-up questions.
Does Ava integrate with my gym management software?
AVADesk integrates with Google Calendar, Square, Calendly, and more. For specialized gym software like Mindbody or Zen Planner, use our webhook integration to sync data automatically.
Can members call to freeze or cancel their membership?
Ava can capture freeze and cancel requests and route them to your team for processing. For sensitive account changes, she can transfer to a staff member directly.
Can AVA Engage run win-back and promo campaigns for my gym?
Yes. AVA Engage is purpose-built for fitness businesses. Run outbound AI calling and SMS campaigns targeting lapsed members, trial leads, or any segment of your list. Set the offer and message, Ava handles outreach, conversations, and booking.
What about multi-location gyms or franchise chains?
AVA Engage includes AVA HQ, a centralized dashboard for managing multiple locations. Each location gets its own configuration and analytics, while you control campaigns and billing from one place.
How quickly can I get set up?
Most gyms are fully configured in under 30 minutes. Choose the Gym & Fitness template during setup, add your classes and hours, and Ava starts answering calls immediately.
Is my data secure?
Yes. AVADesk is hosted on Canadian data centres and handles all data in compliance with PIPEDA. Your member information is encrypted, stored securely, and never shared with third parties.

Ready to Stop Missing Membership Leads?

First month free. 150 AVA Credits. No credit card required.

Get Started Free