Full Massage Tables. Zero Missed Bookings.
Ava answers every call, books appointments, handles insurance coverage questions, and runs the rebooking campaigns and gift card promos that keep your clinic consistently busy.
Sound Familiar?
Every massage clinic faces these. The ones with fully-booked schedules have fixed them.
Calls Missed During Sessions
You're in a 90-minute deep tissue session when someone calls. No answer. They call the clinic two blocks over and book there.
Rebooking Falls Off
A client leaves feeling great. Six weeks later they haven't rebooked. Without a nudge, they'll try someone new or forget entirely.
Insurance Questions Slow Bookings Down
Callers want to know if you accept their extended health plan before committing. If they can't get a quick answer, they hang up and call someone who answers.
Gift Card Sales Are Reactive
You sell gift cards only when someone thinks to ask. Valentine's Day, Mother's Day, and the holidays pass without a coordinated push. Revenue left on the table.
How Ava Helps Your Massage Therapy Clinic
From appointment booking to insurance Q&A, built for Canadian massage therapy practices.
24/7 Call Answering
Every call answered in under 1 second, whether you're in a session or it's Sunday evening.
Appointment Booking
Ava books deep tissue, hot stone, prenatal, sports massage, and specialty sessions in real time, matching duration, therapist preference, and availability.
Insurance & Direct Billing Q&A
Ava confirms accepted extended health plans and explains your direct billing process, so callers can commit without calling their insurer first.
SMS Auto-Reply
Clients can text your number for questions or booking. Ava handles the full conversation, from modality question to confirmed appointment.
Appointment Reminders
Automated SMS reminders before appointments. Reduce no-shows, give yourself time to fill cancellations, and reduce last-minute gaps.
Booking Analytics
Track your peak booking times, most popular modalities, no-show rates, and revenue forecasts, all in your dashboard.
Fill Your Tables with Smart Campaigns
Rebooking nudges, gift card promos, and lapsed client win-back, Ava keeps your clinic busy without the manual outreach.
Rebooking Nudge Campaigns
Clients 4+ weeks out from their last massage get a personal text from Ava, a friendly reminder with availability and a direct booking link.
Gift Card Promo Campaigns
Holiday, Mother's Day, Valentine's, Ava broadcasts your gift card promotion to your entire client list and handles all replies, purchases, and bookings.
Lapsed Client Win-Back
Clients you haven't seen in 60+ days get an exclusive come-back offer from Ava, a free upgrade, add-on service, or discount to get them back.
Instagram DM Auto-Reply
Every 'Do you do prenatal massage?' DM gets an instant reply from Ava, available modalities, pricing, and a booking link.
Hear It in Action
A new client booking inquiry handled from first call to confirmed appointment.
Ava: AI Receptionist
● Live Call
Caller
Hi, I'd like to book a massage. I have a really tight upper back and neck from working at a desk all day.Caller
Probably 60 minutes to start. Do you accept Sun Life extended health?Caller
Whoever's available is fine.Caller
Thursday at 4 works.Caller
Daniel Wong, 416-555-0198.Real Scenarios, Real Results
How AVADesk keeps your clinic fully booked in everyday situations.
Booking During a Session
You're mid-session with a client when your phone rings twice. Ava answers both, books one new client for Thursday, reschedules another. You emerge from the session with two appointments sorted, zero interruptions.
Insurance Inquiry That Converts
A caller asks if you take their Manulife plan before committing to booking. Ava confirms, explains the direct billing process, and books the appointment in the same conversation. No hold, no callback required.
Mother's Day Gift Card Campaign
Two weeks before Mother's Day, Ava texts your entire client list: 'Give the gift of relaxation, gift cards now available.' 44 replies. Ava handles each conversation, collects payment info, and sends digital gift cards. Your busiest May ever.
Monday Morning Rebooking Campaign
Sunday night, Tuesday looks thin. Ava texts 70 clients who are 4+ weeks out from their last visit: 'Book this week and get a complimentary aromatherapy upgrade.' By Monday morning, Tuesday is full.
Simple, Transparent Pricing
No hidden fees. Pay only for what you use.
150 AVA Credits included · $0.30/AVA Credit
- ✓24/7 AI call answering
- ✓Appointment booking
- ✓SMS conversations
- ✓Lead capture & analytics
1000 AVA Credits included · $0.45/AVA Credit
- ✓Everything in Receptionist
- ✓SMS & email campaigns
- ✓Outbound AI calling
- ✓Instagram & Facebook DM auto-reply
- ✓AVA HQ multi-location dashboard
Additional phone numbers: 20 AVA Credits/mo each. See full pricing →
Frequently Asked Questions
Everything you need to know before getting started.
Can Ava confirm specific insurance plans and coverage?
Can Ava book with specific registered massage therapists?
Can AVA run rebooking and gift card campaigns for our clinic?
We have multiple massage therapy clinic locations. Can AVADesk manage all of them?
Is client data handled securely?
Ready to Keep Every Massage Table Booked?
First month free. 150 AVA Credits. No credit card required.
Get Started Free